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White Line

Serving Jackson,

La Crosse, Monroe,
and Vernon counties.

Phone: 608-785-5700
Toll Free: 1-800-500-3910

Wisconsin Counties


A brief history...
In 1998 the state of Wisconsin created a new and flexible way to deliver publicly funded long term care services called Family Care. This system emphasizes independence and quality of life while recognizing the need for support. Family Care serves elderly people and other adults with physical or developmental disabilities.

In each participating county, Aging and Disability Resource Centers provide information and assistance to help people connect with all kinds of services, benefits and community resources for elderly people, people with disabilities, and their families.

Aging and Disability Resource Centers also screen for eligibility for the Family Care and IRIS benefits. Eligibility for each is based upon the degree to which a person’s physical or cognitive condition limits his or her ability to independently manage the everyday activities of living such as eating, bathing, dressing and moving around. Staff in the Aging and Disability Resource Center inform clients about Long Term Care options and assist individuals who are eligible for services to apply and enroll in the programs.

In addition to long term care options counseling for individuals with issues related to aging and physical or developmental disabilities, the Aging and Disability Resource Center also provides information and assistance to people having mental health and substance abuse issues. The addition of these groups to the services of the Aging and Disability Resource Center began in 2004 as part of the Mental Health Redesign Project.

After many months of planning with the West Central Consortium group, the Aging and Disability Resource Centers in Jackson and La Crosse counties merged in July 2008 to form the Aging and Disability Resource Center of Western Wisconsin.  An office is planned to open in September 2008 in Viroqua (Vernon County) and another in November 2008 in Sparta (Monroe County). 

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